Facts & Figures

Fighting the battle on opioid use disorder in Western New York


Regional hospital systems, through the Buffalo Matters network are partnering with community-based substance use treatment programs as well as the John R. Oishei Foundation, the Erie County and New York State Departments of Health and local hospitals to increase access to Buprenorphine based opiate use disorder treatment for the citizens of Western New York.


  • To aid our shared patients in initiating and continuing successful opiate use disorder treatment.
  • To reduce morbidity and mortality associated with opiate use disorder in Western New York.
  • To provide a best practice model for Emergency Department Initiated Buprenorphine Programs that others can emulate. To provide the same high level of care to patients suffering from opiate use disorder that we would for any other emergency medical condition.

Blue –  current Clinic Partners
Black – current Hospital Partners
Yellow – future Hospital Partners
Brown – Network Pharmacies


Hospital Partners will follow these values:

  • We will prescribe buprenorphine for patients when appropriate based on our guidelines.
  • We will not automatically disqualify patients from receiving buprenorphine if they engage in polysubstance abuse (especially benzodiazepines and/or alcohol).
  • We will refer patients to the most appropriate follow up possible based on their unique needs.
  • We will inform patients of the referral program’s expectations.
  • We will continuously evaluate our program and share our lessons learned with others
Buffalo Matters will partner with community-based substance use treatment programs that embody these values:

  • They will accept and work with patients regardless of insurance status.
  • They will accept ED patients who have not been prescribed buprenorphine in the past.
  • They will offer timely appointments to patients referred from the emergency department.
  • They will accept referred patients even if previously discharged from a treatment program.
  • They will not automatically disqualify patients from receiving medication assisted treatment if they engage in polysubstance abuse (especially benzodiazepines and/or alcohol).
  • They will not place undue financial burden on the patient.
  • They will provide care that is culturally appropriate for the target population of patients with substance use disorder.
  • They will provide feedback to UBMD regarding the disposition of referred patients to improve our processes.

Who We Are

Joshua Lynch, DO, EMT-P, FACEP

Founder and Medical Director


Faculty Biography

Dr. Lynch is an emergency physician and EMS medical director from Buffalo, NY. He is a senior physician with UB|MD Emergency Medicine and holds faculty appointments at the University at Buffalo and Lake Erie College of Osteopathic Medicine.  Dr. Lynch has spent over a decade in EMS leadership and several years as the system medical director at Mercy Flight of WNY (aeromedical and critical care transport).

Dr. Lynch is the creator of Buffalo MATTERS and the MATTERS Network.   These programs work to provide efficient buprenorphine training to emergency physicians and create linkages between the hospital and substance use treatment programs.  He serves as a technical advisor for the Erie County and New York State Departments of Health.  He and his team are proud to have received nearly $500,000 in grant funding to support the MATTERS programs and widely expand access to high-quality addictions care.

Brian Clemency, DO, MBA, FACEP, FAEMS

Director of Research and External Funding


Faculty Biography

Dr. Clemency has been involved in emergency care for nearly 20 years, beginning his career as a firefighter and emergency medical technician. Dr. Clemency completed both medical school and an MBA in health care administration in 4 years, before coming to Buffalo to continue his medical education. He is double boarded in Emergency Medicine and Emergency Medical Services. Dr. Clemency has become a local, regional and national leader in prehospital care, education and research. Dr. Clemency has authored over 30 peer reviewed publications, including 3 on the topic of opioid overdose.  Dr. Clemency is the Research Director and oversees external funding.

Johanna Innes, MD

Director of Medical Specialty Outreach


Faculty Biography

Originally from Ottawa, Ontario, Dr. Innes completed her undergraduate training there at Carleton University. She received her Doctor of Medicine at the University of South Carolina School of Medicine and went on to complete her residency in emergency medicine at Palmetto Health Richland hospital, also in Columbia. After residency she completed her EMS fellowship at the University at Buffalo. Dr. Innes is board certified in emergency medicine and emergency medical services and works as an attending physician in the emergency department at Erie County Medical Center. She is an assistant clinical professor of Emergency Medicine with the University at Buffalo and serves as an associate medical director for AMR WNY, medical director of Eden EMS and Rescue, Six Flags Darien Lakes theme park, and the Erie County SMART team. Dr. Innes serves as the Director of Medical Specialty Outreach for the MATTERS Network.

Hospital Partners

  • Kaleida Health
  • Catholic Health
  • ECMC
  • Niagara Falls Memorial Medical Center
  • Brooks-TLC Health System
  • Wyoming County Community Hospital
  • Eastern Niagara Hospital – Lockport

Treatment Center Partners

  • Evergreen Health
  • Endeavor Health
  • Best | Self
  • Beacon Center
  • Horizon Health Services
  • St. Vincent’s Medical Center
  • Spectrum Health & Human Services
  • MCCC
  • OLV
  • TLC Healthcare
  • Northpointe Council
  • CASA-Trinity
  • The Chautauqua Center

Other Partners

  • Mercy Flight of WNY
  • Abbey Mecca & Co.
  • Erie County Department of Health
  • New York State Department of Health
  • Erie County Opiate Epidemic Task Force
  • UB|MD Emergency Medicine
  • John R. Oishei Foundation
  • Praxair
  • New York State DOH AIDS Institute
  • University at Buffalo Research Foundation
  • University at Buffalo Jacobs School of Medicine and Biomedical Sciences



Latest News

April 25, 2019

Dr Lynch represented the MATTERS Network at the 2019 University at Buffalo Fullbright Enrichment Seminar Cathy Wilde April 18,2019 UB has been selected by the U.S. Department of State’s Bureau of Educational and Cultural Affairs (ECA) to host nearly 100 Fulbright Foreign Students from…
All News

From Twitter

I can’t go into detail, but just to say that even tho we offer patients full access to methadone & bupe in NYC jail, the fact that rest of CJ system (in this case, a state prison parole diversion program) do not accept people on Bupe makes things very challenging for patients.

This can’t possibly be for real that @Delta doesn’t carry naloxone onboard. If so, what an absolute failure by their medical consult team that demands immediate correction.

I tended to a @united emergency a few weeks ago and naloxone was immediately available and visible.

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For more information or to become a partner, please contact us.

If seeking help for opioid abuse disorder, please refer to the “HOW TO GET HELP” section at the bottom of this page.

How to Get Help

24-Hour WNY Addiction Helpline



24-Hour National Addiction Helpline

1-800-662-HELP (4357)